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Customer Feedback Form

Feedback is essential, as we want to meet or exceed our clients expectations. It also allows us to focus on and resolve any issues that may require attention and to identify and congratulate our Service Providers (Sp).
Telephone Number*
Closest TradeSkills Branch?
Were you contacted within 48 hours of calling?
Were you satisfied with the initial contact and visit?
Were they clearly identifiable from either uniform, business cards or signage?
Did you feel over all, that you were listened to and your needs addressed?
Was the quote or contract returned on time?
Was it in enough detail or fully explained to you?
Where would you rate the performance of the Sp ( 1 to 5 , 5 being very good )?
Was the job completed on time?
Did any of the contractors hold up the job?
Were you left with good contact details and options if you require additional work done?
Were you kept informed of what was happening?
Were the products we used up to your expectation?
Was the work carried out in safe manner?
Was the site left tidy?
Were the safety signs put up?
Did the SP treat you and your property with respect?
Were you satisfied with the job ( 1 to 5 , 5 being very good )?
Can you describe your over all experience in dealing with Tradeskills?
Would you use us again and why?
Are there any further comments you would like to add?
       
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